Recent Posts

Mold is No Match for Us

1/27/2020 (Permalink)

SERVPRO of Walker & Winston Counties will service your home or business that is suffering from mold damage. Mold is present almost everywhere all the time. However, there are times that mold grows to be too much to handle. That’s when you would call us.

Mold thrives in moist areas. When mold grows too much, it can cause allergy and other irritant problems. So if you are starting to develop allergy problems in your East Prairie home or office, maybe it’s time to call SERVPRO of Walker & Winston Counties humidity, maybe you need to get your HVAC system inspected. It’s recommended that you keep your indoor humidity at 45% or less.

Call the professionals at SERVPRO of Walker & Winston Counties to remediate your mold problem.

How to Change Out a Toilet

12/30/2019 (Permalink)

Over time, a leaking toilet can cause problems and require help from a water damage specialist. Sometimes you can remedy the situation by replacing a faulty component. However, if your toilet repair is unsuccessful, replacing the entire unit may be your only option. Although the task may seem intimidating, the process is typically straightforward. Following a few essential guidelines can help you successfully accomplish this home improvement project.

Measure Before You Begin

Before installing a different commode, you should verify that the new device can fit into the allocated space. To accomplish this, complete a few important measurements:

  • Distance from the back wall to the floor bolts
  • Space between the current bowl and side walls
  • Distance from the tank to water supply lines

Remove Existing Toilet

Disconnecting a leaking toilet can be messy. To minimize water seepage, you should complete the following steps:

  • Turn off the water supply
  • Flush commode to remove fluid
  • Absorb remaining liquid with a sponge
  • Place a bucket under tank before removing supply line

To disassemble your old toilet, unscrew the tank from the bowl. Then, loosen and remove the nuts holding the unit to the floor and place the detached commode on a garbage bag. You should also remove the old wax ring and any excess wax remaining along the top of the drain. 

Set up the New Toilet

Before connecting your new unit, you should install new floor bolts and place a new wax ring on the base of the toilet outlet. Then, lower the bowl over the new bolts, pushing it straight down to prevent ring damage. Once the base is firmly in place, secure the nuts. To prevent cracks, avoid over tightening.

After installing the base, carefully attach the tank. You should ensure the unit is level, and then reconnect the water supply. Before finalizing the project, verify the absence of leaks and adjust components as necessary.
A Simple Project

Replacing an old, leaking toilet with a new model doesn’t have to be a hassle. Measuring before commencing the project and taking steps to minimize water seepage can help every homeowner in accomplishing the task.

Candle Alternatives

12/30/2019 (Permalink)

Candles are used to create decorative lighting effects or release fragrances. Whether you are looking for safer mood lighting or a way to diffuse a scent without any risk of a candle fire, here are four fire-safe candle alternatives.

1. Battery-Powered Candles

A flameless electric alternative to candles can be placed anywhere for decorative or lighting purposes. Electric candles come in a wide variety of colors, heights, thicknesses and designs. Some battery-powered models are also designed to release fragrances.

2. Strings of Lights

Another way to get a candle-lit look is to string up Christmas or fairy lights. Strings of lights are designed with fire safety in mind. Choose from strands of single-color or multicolor bulbs. It is also possible to set up lights to blink or flicker if desired. Ultra-efficient LED bulbs make replacements affordable and keep energy costs low.

3. Candle Warmers

A candle warmer may be the best option among these candle alternatives for fans of scented candles. A warmer makes it possible to enjoy these fragrances with a much lower fire risk. A warmer may be a base on which a candle sits or resemble a lamp.

4. Diffusers

Reed diffusers do not resemble candles. For a different look, reeds in oil can be an attractive, creative and flameless way to release a scent. Diffusers have an even lower risk of fire than an electric candle warmer.

Most candle fires occur around the holidays. Battery-powered candle alternatives and strings of lights are safer options for illuminated decorations. Warmers and diffusers are useful for spreading a fragrance throughout a home with a lower risk of fire. If a fire starts due to a candle or any other cause, you should attempt to extinguish the flames or contact the fire department. Fire damage restoration experts can restore or replace damaged building materials at a residence in Walker & Winston County.

Different Types of Smoke Damage

12/26/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Walker & Winston Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care because we know it’s more than just a house.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (205)- 387-7656!

Keep Your Business Safe This Winter

12/26/2019 (Permalink)

At SERVPRO of Walker & Winston Counties, we know that your business can't afford to be out of business for even a short period of time. Don't let winter surprise you with mayhem! Follow these simple tips to keep your business safe:

Tips for Preparing Your Business for Winter Weather

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow (if we ever get any!), can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Walker & Winston Counties about starting an Emergency Ready Profile for your business.

We are faster to any size disaster. When winter strikes, SERVPRO of Walker & Winston Counties!

The Best Time of the Year

12/18/2019 (Permalink)

It is the most wonderful time of the year! There are so many beautiful decorations and lights to look at. Though, it can be easy to slip away into the hustle and bustle of all of the Christmas time festivities, you might not have safety at the top of your mind. It is so important to keep these simple tips about Christmas lights and decorations handy so that you can keep you and your family safe!

  • Always inspect lights for damage before putting them on the tree
  • Never overload plugs or extension cords
  • Never let lights rest on tree needles or branches
  • Keep pets and small children away from lights and decorations
  • Do not run cords under rugs and doors, or through window sills
  • Keep lights away from water

Though sometimes accidents happen, and you can rest assure knowing that SERVPRO of Walker & Winston Counties will arrive quickly and get to work. Call us today at 205-387-7656!

What You Can Expect

12/2/2019 (Permalink)

If a client has suffered damage to his or her home, it is important to act quickly. SERVPRO’s 24 hour availability makes them a top choice for many insurance agencies. Here is what you can expect during the first several hours after contacting the restoration company.

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs. Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

Training for our Techs

11/26/2019 (Permalink)

Our technicians here at SERVPRO of Walker & Winston Counties go through rigorous training from the IICRC. The IICRC stands for the Institution of Inspection, Cleaning, and Restoration Certification. The IICRC  is a non-profit, standard setting organization that offers training courses for water mitigation, fire restoration, mold remediation, and other types of cleaning. Our technicians study IICRC standards and practices in all those areas of cleaning. New franchise owners also go through these types of training. The training with the IICRC that owners go through is a 15 day hands on course that provides them with valuable information. It is important for the owners to go through this training so that they can pass on the information and keep the standards high as they continue to hire new technicians. 

SERVPRO also offers a great deal of web based training. Technicians and those in the office, have access to these trainings. The web based modules are usually video based with knowledge checks at the end.

By knowing that our technicians are highly trained, it should give you the peace of mind knowing you will have someone come into your home or business who will give you the best service.

It's Turkey Time

11/18/2019 (Permalink)

We are a little over a week away from Thanksgiving. The holiday season has snuck up on us pretty fast. This is the time of year where everyone starts thinking about all of the delicious food they are going to cook for their family get togethers. Turkey is a holiday staple, and there are many ways to cook a turkey. Living in the South, the most popular version of turkey is to be deep fried. Sadly, there are many instances every year where the end resulted in a firey ball of poultry. Follow these easy tips to keep you and your family safe this holiday season!

  • Thaw and Dry turkey completely before cooking.
  • Thaw the turkey in the refrigerator approximately 24 hours for every 5 pounds.
  • Fryer Setup
  • Use fryer OUTDOORS and away from decks, garages, homes, and other structures.
  • Keep children and pets away from the fryer. 
  • Use on a flat surface to avoid accidental tipping. 
  • Measure the Oil
  • Do not overfill the oil in the fryer. Always read the instructions before use.
  • Be Prepared 
  • Use oven mitts to protect hands and/or arms.
  • Have a grease-rated fire extinguisher nearby and ready.
  • Finishing Up
  • Remove pot from the burner and place on a level surface.
  • Allow oil to cool overnight before disposing of it

You can always call SERVPRO of Walker & Winston Counties if you suffer any type of fire damage from cooking this holiday season. We are here to help!

Freezing Pipes are No Fun

11/11/2019 (Permalink)

The temperatures are starting to fall and it looks that the first freeze of the year is quickly headed our way. During this time of year, the chance for freezing and bursting pipes skyrockets. Burst pipes are one of the most common causes for property damage during the winter season. These types of damages can easily cause thousands of dollars in damage to your home and belongings. The pipes that are at the highest risk of freezing and bursting are those in unheated interior spaces like basements, attics, and garages. Be mindful though, that those pipes that run through exterior walls or cabinets can also freeze. Here are some simple tips to keep your home safe and dry during hard freezes this year!

  • Insulate your pipes
  • Keep garage doors closed
  • Open kitchen and bathroom cabinet doors
  • Keep temperature in home consistent