Recent Posts

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Walker & Winston Counties at 205-387-7656!

Odor in your Walker County Car? Call us!

2/25/2020 (Permalink)

A bad odor in your car can become extremely annoying and bothersome. There are endless causes for a bad smell in your car, however, when trying to get rid of the odor there are less possibilities. 

Common suggestions for getting rid of an odor in your car are to vacuum the seats while sprinkling baking soda on the affected area, leaving a charcoal chunk in there for a few days, or using a natural deodorizer. If none of those options work, that’s when you need to call in the professionals at SERVPRO of Walker & Winston Counties. Our technicians will take care of your car and get to the root of the problem and eliminate it.

We have specific machinery and products that we use to safely and effectively remove odors after identifying the source. We have many methods of deodorizing a space including ozone machines, solvents, and even as far as professional upholstery and carpet cleaning. Call us today at 205-387-7656!

Great Work that We Can Guarantee!

2/7/2020 (Permalink)

At SERVPRO we guarantee the quality of our work and aim to deliver the best possible outcomes to our customers.

One way we deliver great results is by letting the construction materials used in the rebuilding process acclimate for the necessary amount of time. When a material acclimates, its physical temperature changes to match that of the room in which it is scheduled to be used.

This practice is of paramount importance for a few reasons. Not only is the material much easier to work with once it is properly acclimated, but it diminishes the chances of problems occurring in the final result. The fact that materials will expand and contract as their temperature changes becomes less of a worry.

If materials are used before acclimation is complete, a variety of issues can potentially occur. Gaps can form between separate sheets of drywall, floor boards can buckle, and paneling can get a rippling effect. These problems not only cause the final product to lose its aesthetic look, but the material itself is ruined and must be totally replaced.

Also, different materials need to acclimate for varying amounts of time. The minimum for every type of material is twenty-four hours. However, some materials need to acclimate for much longer.

Two examples of this are hardwood plank floor (three to four days) and snap-lock laminate flooring (minimum of forty-eight hours). As a local construction company, it is incredibly important to us that we provide the very best in quality for our customers and community in Walker & Winston Counties.

Our construction project managers are always here to help and answer any other questions you may have, so feel free to ask!

In need of repairs or remodeling work? Call SERVPRO of Walker & Winston Counties!

Slow Leak, Lots of Damage

2/3/2020 (Permalink)

A slow leak in your home can cause more damage than you might realize.

It is never a good sign when water spots appear on the ceiling. It is a safe bet there is some level of water damage that has occurred.

In the case of a home in Walker or Winston County, caused by a slow leak in the ceiling accumulated over time until it ruined the sheet rock panels and the taped seams. This resulted in the need for controlled demolition in the form of a partial tear-out of the ceiling down to the raw joists and sheathing so the necessary plumbing repairs could occur.

Purpose of Controlled Demolition

When building materials require removal from the home, SERVPRO technicians cut them cleanly away to make the repairs as fast and easy as possible for both the plumbing and the cosmetic renovations necessary to restore the ceiling to its preloss condition.

Drying the Water Loss Area

To be sure all areas of excessive moisture get attention, SERVPRO technicians use their advanced moisture detection equipment to scope the room and make sure there are no other areas that show elevated water vapor levels. After removal of the damaged sheet rock panels, the technicians use air movers aimed upwards to dry the ceiling and also drying mats above to force warm, dry air downward to ensure the affected area dried completely. 

Mold Treatment

SERVPRO technicians found no signs of mold growth, but when a surface has exposure to water over a lengthy period, proactive treatments to avoid mold are a smart course of action. The techs used an antimicrobial sealant on the joists and open area as soon as it was dry to inhibit any mold growth. 

Assisting Homeowners After Completion

A standard part of service is ensuring homeowners are happy with the work done. Once the mitigation completes, a technician walks the homeowner through the process and shows them the necessary actions. They also note any necessary repairs needed to restore the home entirely. 

When water damage happens to your property, call SERVPRO of Walker & Winston Counties. The certified technicians can clean up and restore the home to its preloss condition, "Like it never even happened."

Is it Time to Replace Pipes?

2/3/2020 (Permalink)

If your Walker or Winston County commercial property was built or re-piped sometime between 1978 and 1996, there’s a good chance that it has polybutylene pipes. What once was hailed as a great new plumbing technology eventually turned into a bunch of burst pipes and flooded properties. Then, polyvinyl chloride (PVC) was introduced. So, which is the best decision, keeping the old pipe system and risking a disaster or paying to re-pipe the building with PVC? The old pipes:

1. Degrade

What they didn’t realize about the material of this type of pipe is that it degrades over time. Water treatment chemicals, such as chlorine, can break down the material making it brittle. Over time, mini-fractures will form in the pipe, eventually causing it to rupture under the water’s force. Unfortunately, there’s no way to detect a problem with the pipe since the deterioration starts from within the pipe.

2. Affect the Water

Brittle, degrading pipes can affect the quality of the water. Chemicals can leach into the water.

3. Aren’t Repairable

There’s no way to repair a damaged polybutylene pipe since it degrades from the inside out. Replacement is your only option to protect your building.

4. Aren't Up to Code

Building codes in the United States and Canada no longer recognize these pipes. If you want your building to be up to code, you’ll have to get your building re-piped with PVC.

5. Won’t Be Covered by Insurance

More than likely your insurance won’t cover your building if it has these old pipes. At the very least your insurance premiums may be a lot higher than they would be with newer pipes.

6. Lower the Building’s Value

No one is going to want to buy a building that’s not up to code. If they do, it’s going to probably be for a lot less than your building is worth. Getting your building up to code will make it much more appealing to potential buyers when it’s time to sell.
Getting new plumbing for your building could get expensive. If your building sustains water damage due to degraded polybutylene pipes, restoration professionals can return it to its preloss condition.

Fast Response is Key!

2/3/2020 (Permalink)

Who should be first on the job?

To reduce claims costs in a fire or water damage situation, timely response is crucial. In most cases, the first person who makes contact with the customer be a restoration vendor rather than a contractor. A restoration vendor’s focus is restoration and a contractor’s focus is replacement. Most contractors do not have the expertise or training to determine if a surface can be restored to preloss condition. Since they can not make this determination, contractors may recommend replacement. Once an insured hears replacement, they are often not receptive to restoration.

SERVPRO of Walker & Winston Counties  trained professionals will demonstrate to the insured the restorability of an item. Our technicians never commit the insurance company to replacement. Even if it is obvious during pretesting that an item cannot be cleaned or restored, our technicians will not imply the insurance company is responsible for replacement. We cannot interpret the policy. Adjusters adjust, SERVPRO of Walker & Winston Counties cleans and restores. If it is determined that an item cannot be cleaned or restores, the adjuster will be contacted so that he/she can make a determination as to what the policy will allow.

By responding to claims quickly and professionally, SERVPRO of Walker & Winston Counties professionals can save insurance companies money that may have been spent on replacement.

Mold is No Match for Us

1/27/2020 (Permalink)

SERVPRO of Walker & Winston Counties will service your home or business that is suffering from mold damage. Mold is present almost everywhere all the time. However, there are times that mold grows to be too much to handle. That’s when you would call us.

Mold thrives in moist areas. When mold grows too much, it can cause allergy and other irritant problems. So if you are starting to develop allergy problems in your East Prairie home or office, maybe it’s time to call SERVPRO of Walker & Winston Counties humidity, maybe you need to get your HVAC system inspected. It’s recommended that you keep your indoor humidity at 45% or less.

Call the professionals at SERVPRO of Walker & Winston Counties to remediate your mold problem.

How to Change Out a Toilet

12/30/2019 (Permalink)

Over time, a leaking toilet can cause problems and require help from a water damage specialist. Sometimes you can remedy the situation by replacing a faulty component. However, if your toilet repair is unsuccessful, replacing the entire unit may be your only option. Although the task may seem intimidating, the process is typically straightforward. Following a few essential guidelines can help you successfully accomplish this home improvement project.

Measure Before You Begin

Before installing a different commode, you should verify that the new device can fit into the allocated space. To accomplish this, complete a few important measurements:

  • Distance from the back wall to the floor bolts
  • Space between the current bowl and side walls
  • Distance from the tank to water supply lines

Remove Existing Toilet

Disconnecting a leaking toilet can be messy. To minimize water seepage, you should complete the following steps:

  • Turn off the water supply
  • Flush commode to remove fluid
  • Absorb remaining liquid with a sponge
  • Place a bucket under tank before removing supply line

To disassemble your old toilet, unscrew the tank from the bowl. Then, loosen and remove the nuts holding the unit to the floor and place the detached commode on a garbage bag. You should also remove the old wax ring and any excess wax remaining along the top of the drain. 

Set up the New Toilet

Before connecting your new unit, you should install new floor bolts and place a new wax ring on the base of the toilet outlet. Then, lower the bowl over the new bolts, pushing it straight down to prevent ring damage. Once the base is firmly in place, secure the nuts. To prevent cracks, avoid over tightening.

After installing the base, carefully attach the tank. You should ensure the unit is level, and then reconnect the water supply. Before finalizing the project, verify the absence of leaks and adjust components as necessary.
A Simple Project

Replacing an old, leaking toilet with a new model doesn’t have to be a hassle. Measuring before commencing the project and taking steps to minimize water seepage can help every homeowner in accomplishing the task.

Candle Alternatives

12/30/2019 (Permalink)

Candles are used to create decorative lighting effects or release fragrances. Whether you are looking for safer mood lighting or a way to diffuse a scent without any risk of a candle fire, here are four fire-safe candle alternatives.

1. Battery-Powered Candles

A flameless electric alternative to candles can be placed anywhere for decorative or lighting purposes. Electric candles come in a wide variety of colors, heights, thicknesses and designs. Some battery-powered models are also designed to release fragrances.

2. Strings of Lights

Another way to get a candle-lit look is to string up Christmas or fairy lights. Strings of lights are designed with fire safety in mind. Choose from strands of single-color or multicolor bulbs. It is also possible to set up lights to blink or flicker if desired. Ultra-efficient LED bulbs make replacements affordable and keep energy costs low.

3. Candle Warmers

A candle warmer may be the best option among these candle alternatives for fans of scented candles. A warmer makes it possible to enjoy these fragrances with a much lower fire risk. A warmer may be a base on which a candle sits or resemble a lamp.

4. Diffusers

Reed diffusers do not resemble candles. For a different look, reeds in oil can be an attractive, creative and flameless way to release a scent. Diffusers have an even lower risk of fire than an electric candle warmer.

Most candle fires occur around the holidays. Battery-powered candle alternatives and strings of lights are safer options for illuminated decorations. Warmers and diffusers are useful for spreading a fragrance throughout a home with a lower risk of fire. If a fire starts due to a candle or any other cause, you should attempt to extinguish the flames or contact the fire department. Fire damage restoration experts can restore or replace damaged building materials at a residence in Walker & Winston County.

Different Types of Smoke Damage

12/26/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Walker & Winston Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care because we know it’s more than just a house.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (205)- 387-7656!