Recent Water Damage Posts

Flooded Basements Are No Match For Us!

12/29/2020 (Permalink)

Too many homeowners have gone into their basement to find a pool of standing water.  Water follows the path of least resistance, finding cracks and holes through basement walls.  Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO of Walker & Winston Counties' professionals are highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement quickly and efficiently.  Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists

Basements can flood day or night, on weekends and even holidays, and that’s why we offer 24/7/365 emergency service. You can expect an immediate response time, day or night. 

If your basement has experienced flooding, give us a call, and will make it "Like it never even happened."

Standing Water! What Should I Do?

8/12/2020 (Permalink)

Water damage is an emergency and saving time is very important. Contact our restoration specialists to identify all areas that have water and moisture issues. Our team can help you avoid severe secondary damage in your Los Angeles home.

What are the necessary precautions to take after water damage?

As you wait for SERVPRO to perform the needed mitigation services, you should take some necessary precautions. Begin by stopping the leak by turning off the main shut off valve. Another safety concern is the electronic equipment. If water has risen to the electrical outlets, switch off the power source. After turning off the power source, unplug all electrical equipment. Unplugging the equipment quickly increases the chances of saving it. You should also wear protective clothing and rubber gloves if you choose to remove waterlogged items from your home.

How do certified technicians handle water loss incidents?

Our technicians usually remove the ruined materials that can either be discarded or restored. These materials may include carpeting, baseboards, furniture, insulation, carpet padding, drywall, fragile woods and upholstery. After removing the ruined materials, our crew can start removing the water using wet/dry vacuums or portable pumps. We can then use specialized equipment such as axial air movers and Low Grain Refrigerant (LGR) dehumidifiers to dry the affected areas. We also handle mold damage during the restoration process. We disinfect mold-infested surfaces and restore them as fast as possible to keep the mold from spreading.

How long does a typical home take to dry?

Several factors determine the amount of time it takes a house to dry. They include:

  • Humidity
  • Temperature
  • How fast emergency services start
  • Type of affected materials
  • Amount of saturation

Our SERVPRO team manipulates the relative humidity and temperature to dry a home faster. We monitor and evaluate the drying process consistently to determine when drying is complete. We use equipment like moisture meters, moisture sensors and infrared cameras to monitor the drying process. It is time-consuming to inspect for moisture. Infrared cameras enable us to check large areas of a house more quickly. Even though there are no rules to determine how long a home can take to dry, a typical water loss takes 3 to 5 days to dry.

Should I turn off the drying equipment at night?

No, the drying equipment should remain running on a 24-hour basis. The more hours the equipment remains on, the faster buildings dry. We place the equipment strategically to encourage optimal drying.

When you have a water loss problem in your home, you can trust SERVPRO of Walker & Winston Counties! Call us today.

Categories of Water

8/12/2020 (Permalink)

Without warning, emergencies can strike.  A toilet overflow or a sewage back up is possible issues in a home.  Immediate response is critical especially when water damage strikes. SERVPRO will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major classifications of water which are the following:

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up, call a professional immediately.  Our team of professionals at SERVPRO of Walker & Winston Counties is available 24/7 to help you when disaster strikes.

4 Tips to Address a Burst Water Pipe

6/29/2020 (Permalink)

Dealing with bursting pipes is the nightmare of any homeowner. Whether a pipe breaks due to cold temperature, corrosion, or water pressure issues, both major flooding and water damage can occur as a result. If you discover a broken pipe in your home or business in Walker or Winston County, there are several steps you can take to stop the rush of water into your home and prevent further damage from occurring. Here are four tips for addressing a burst pipe right away.

1. Shut Off the Water

The first step to take if a pipe bursts in your home is to locate the main water valve and turn off the water. This switch is normally located underneath the kitchen sink, but it can be located elsewhere depending on how your home was built. As a precaution, you should know the location of the main valve before an accident happens so you can quickly turn it off.

2. Locate and Examine the Broken Pipe

Before you can try to fix the broken pipe, you will need to figure out which pipe burst and where the location of the leak is. Once you locate the burst pipe, examine the damage so you can identify the best plan of action.

3. Call for Help

If significant water has entered your home due to bursting pipes, you will need the help of a water restoration company to remove all water from your home or business and address any damage that has occurred. Act quickly and contact the experts right away.

4. Clean Up What You Can

While waiting for the cleanup company to arrive, dry any water you can to try and minimize the amount of damage that occurs. Grab towels, mops and whatever else you need to try and remove water from carpets and other surfaces.

Injectidry Could Save Your Walker & Winston County Floors

4/7/2020 (Permalink)

There are many reasons that you want to call SERVPRO of Walker & Winston Counties, and one of those reasons is the equipment that we use on the job site. Not only do we use air movers and dehumidifiers, but we also have specialty drying equipment as well. 

One of those pieces of equipment that we have is our Injectidry system. SERVPRO of Walker & Winston Counties is the only mitigation company in this area that uses this kind of system. The Injectidry system is used when a loss has occurred on a hardwood floor. Unless the floor has begun to buckle, the Injectidry can be used to potentially save the hardwood flooring instead of having to pull and replace it. The Injectidry system contains a series of mats that are sealed tight to the floor, and these mats have hoses attached to the top that are hooked up to a vacuum that pulls the water out from underneath the floor. The water travels to a filling tank where it can then be dumped out.

We have used our Injectidry system to save many customers from having to replace their hardwood floors. If you would like to inquire more about our specialty drying equipment, please give us a call at 205-387-7656.

Slow Leak, Lots of Damage

2/3/2020 (Permalink)

A slow leak in your home can cause more damage than you might realize.

It is never a good sign when water spots appear on the ceiling. It is a safe bet there is some level of water damage that has occurred.

In the case of a home in Walker or Winston County, caused by a slow leak in the ceiling accumulated over time until it ruined the sheet rock panels and the taped seams. This resulted in the need for controlled demolition in the form of a partial tear-out of the ceiling down to the raw joists and sheathing so the necessary plumbing repairs could occur.

Purpose of Controlled Demolition

When building materials require removal from the home, SERVPRO technicians cut them cleanly away to make the repairs as fast and easy as possible for both the plumbing and the cosmetic renovations necessary to restore the ceiling to its preloss condition.

Drying the Water Loss Area

To be sure all areas of excessive moisture get attention, SERVPRO technicians use their advanced moisture detection equipment to scope the room and make sure there are no other areas that show elevated water vapor levels. After removal of the damaged sheet rock panels, the technicians use air movers aimed upwards to dry the ceiling and also drying mats above to force warm, dry air downward to ensure the affected area dried completely. 

Mold Treatment

SERVPRO technicians found no signs of mold growth, but when a surface has exposure to water over a lengthy period, proactive treatments to avoid mold are a smart course of action. The techs used an antimicrobial sealant on the joists and open area as soon as it was dry to inhibit any mold growth. 

Assisting Homeowners After Completion

A standard part of service is ensuring homeowners are happy with the work done. Once the mitigation completes, a technician walks the homeowner through the process and shows them the necessary actions. They also note any necessary repairs needed to restore the home entirely. 

When water damage happens to your property, call SERVPRO of Walker & Winston Counties. The certified technicians can clean up and restore the home to its preloss condition, "Like it never even happened."

Fast Response is Key!

2/3/2020 (Permalink)

Who should be first on the job?

To reduce claims costs in a fire or water damage situation, timely response is crucial. In most cases, the first person who makes contact with the customer be a restoration vendor rather than a contractor. A restoration vendor’s focus is restoration and a contractor’s focus is replacement. Most contractors do not have the expertise or training to determine if a surface can be restored to preloss condition. Since they can not make this determination, contractors may recommend replacement. Once an insured hears replacement, they are often not receptive to restoration.

SERVPRO of Walker & Winston Counties  trained professionals will demonstrate to the insured the restorability of an item. Our technicians never commit the insurance company to replacement. Even if it is obvious during pretesting that an item cannot be cleaned or restored, our technicians will not imply the insurance company is responsible for replacement. We cannot interpret the policy. Adjusters adjust, SERVPRO of Walker & Winston Counties cleans and restores. If it is determined that an item cannot be cleaned or restores, the adjuster will be contacted so that he/she can make a determination as to what the policy will allow.

By responding to claims quickly and professionally, SERVPRO of Walker & Winston Counties professionals can save insurance companies money that may have been spent on replacement.